Shipping & Returns
We offer 3 delivery options across Canada:
1. Standard Shipping (Canada)
Flat rate: $15 CAD
Delivered via tracked shipping (Canada Post).
2. Free Local Pickup (Coquitlam, BC)
Address: 3132 Dayanee Springs Blvd
• Available 7 days a week
• Pickup window: 10:00 AM to 8:30 PM
After placing your order, please contact us to confirm a pickup time to ensure someone is available.
3. Free Local Delivery
Available within 30 km radius of Coquitlam, BC
• Free for orders over $160 CAD
• Delivery time will be coordinated after purchase
International Shipping
We currently ship within Canada only.
If you are located in the US or internationally, feel free to contact us. We are planning to offer international shipping soon.
Processing & Delivery Time
• Orders are processed within 1 to 2 business days
• Delivery typically takes 2 to 10 business days, depending on your location
• All shipped orders include a tracking number
If you have specific delivery requirements, please contact us and we will do our best to accommodate.
Returns & Exchanges
We want you to feel confident with your purchase.
Returns
You may request a return within 30 days of delivery if:
• The item is unused and in original condition
• All original parts and packaging are included
Return shipping costs are the buyer's responsibility unless the item is defective or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.
We will resolve the issue as quickly as possible.
Non-Returnable Items
Custom-cut products (such as bars cut to your specific width) may not be eligible for return unless defective.
Need Help?
If you have any questions about shipping, delivery, or returns, feel free to: